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| | Product Details | | Product Length: | 5.0 inches | | Product Width: | 8.0 inches | | Product Height: | 1.5 inches | | Package Length: | 7.5 inches | | Package Width: | 4.5 inches | | Package Height: | 1.5 inches | | Package Weight: | 0.15 pounds | | Average Customer Rating: |  based on 41 reviews |
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| | Customer Reviews | Average Customer Review: ( 41 customer reviews )
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Most Helpful Customer Reviews
24 of 24 found the following review helpful:
Here's My Solution To The Connector Issue Jun 19, 2006
By J H Murphy
"Hank Murphy"
I won't reiterate the other reviews, but I found the plusses to be:
1. Rapid charging - seems to get the Treo up to 99% quickly.
2. Really reasonably price.
The disadvantages are:
1. The cord is not very flexible in terms of stretching - it tends to coil tightly on cold mornings, which exacerbates disadvantage 2.
2. The power connector to the Treo is not up to the job.
I experienced the same problems reported by many of the other reviewers and decided to look at the connector more closely. The problem is that the connector is not durable enough for repeated insertions and removals. (Imagine that you are a Treo charger connector. Put your arms on your waist. Now have someone push you through a manhole. Your arms have to come in to your body to fit through. Eventually one wrist breaks. The Treo connector works the same way.)
You can do a couple of things to resolve this. It's possible to pull out the broken arm of the connector with a sturdy safety pin or awl. You have to do this periodically. The other approach is to use needle nose pliers to pull the connector out further, as it tends to sink into the handle (the part which does not go into the Treo) with use. Close inspection may also show that the handle halves are separating slightly as you insert the connector - sometimes just firmly gripping the handle part will keep the whole unit together enough to make a good connection.
So...I love my Treo. I think this power adapter is a good buy as long as the connector stays in good shape. But the connector is definitely the Achille's heel of this unit.
Note to Palm, if you ever read this: Replace the connector with one similar to the USB signal and power connector -- that is a much more stable design. And offer an upgrade for those of us who are suffering with this one!
SEPTEMBER 2006 UPDATE: I was travelling and needed to get a charger, so I bought an official Palm charger at a higher price than this one. I've found the connector on the original Palm to be superior to this unit. Other differences include a more flexible cable with a nicely designed integral clip, and a green backlit panel to indicate that it is on rather than the basic red LED in this unit. Even with the price savings, I can no longer recommend this unit - the official Palm product is worth the price difference.
10 of 10 found the following review helpful:
 Does not stay plugged into Treo 650 Dec 30, 2005
By Isaac S. Kohane
"zakthehack"
I've had the same experience as posted previously by others: the plug does not stay connected to the Treo so after a few seconds it stops charging until I reposition it. And the cycle continues everytime the power adapter is jostled in the slightest.
8 of 8 found the following review helpful:
 Not original Palm equipment - Poor quality Aug 10, 2006
By D. Mease
Very disappointed in this item. Returned it for refund. As stated above, this is not an original equipment manufacturer (OEM) item. It is a poor quality knockoff that arrives in a cheap plastic bag, not in the usual Palm official packaging. When I inserted the adapter's plug into the Treos jack, the adapter would not stay connected. Buyer beware!
7 of 7 found the following review helpful:
READ THESE REVIEWS BEFORE YOU BUY! Feb 15, 2006
By E. Nelson
I didn't and I got burned like everyone else posting here. The Treo 650 power charger is junk, pure and simple. The plug of the charger doesn't fit the phone and always pulls out. It's hard to actually "charge" the phone if it can stay plugged in. They should remove this from Amazon -- it's a disgrace that this garbage can be sold.
7 of 7 found the following review helpful:
Item falling apart after 2nd use Nov 21, 2005
By Edward John Coulter
Device is literally falling apart as I use it. The device will not stay plugged into my Treo unless I position the treo and charger propped up against something in the car. The part where the charger connects to the phone easily comes apart and needs to be snapped back together and even where it connects to the accessory power outlet it wants to split apart at the seams.
Since this was bought from a 3rd party seller I'm wondering if I was given a knock-off brand since I did not see Palm anywhere on the packaging. I figured that the picture was outdated and now think I DID just get a cheap charger made by a cheap competitor.
See all 41 customer reviews on Amazon.com
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